
Author
Mahmoud Triki
Manager AI Transformation & BornAI Co-Lead
Mahmoud is a transformation expert focused on helping organizations unlock business value through ServiceNow's AI capabilities, including Now Assist and AI Agent Studio. With a deep understanding of both strategy and delivery, he turns ambitious goals into scalable, intelligent solutions. Passionate about collaboration and progress, he makes transformation tangible, impactful, and value-driven.
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